Matt & Nat Reviews
Matt & Nat Customer Reviews (7)
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About Mattandnat.com Prices and Cost?
Prices on Mattandnat.com vary depending on the product and collection. For instance, the ABBI Vegan Tote Bag in the Purity collection is priced at $150.00 USD, but is currently on sale for $105.00 USD. The WEBBERSM Small Vegan Wallet from the Vintage collection is priced at $65.00 USD, but is on sale for $45.50 USD. The SAM Vegan Crossbody Bag from the Purity collection is priced at $90.00 USD, but is on sale for $63.00 USD. In the clothing section, the JIL Button-Front Cardigan is priced at $110.00 USD, but is on sale for $55.00 USD. The EVIE Women's Vegan Wool Coat is priced at $365.00 USD, but is on sale for $182.50 USD. Please note that these prices are subject to change and it's recommended to check the website for the most current pricing.
About Mattandnat.com Popular Products and Services?
Mattandnat.com is known for its premium-quality vegan leather bags, purses, and designer accessories. All products are cruelty-free and fashion-forward, made with recycled materials. The popular categories include satchels, footwear, accessories, outerwear, wallets, backpacks, crossbody totes, weekender bags, and briefcases. Some of the popular products are the BRAVE Vegan Backpack, SAM Vegan Crossbody Bag, BEE Vegan Crossbody Bag, CENTRAL Vegan Wallet, and PAIR Vegan Crossbody Bag. The Canvas Collection is particularly noted for its light and earthy feel due to the use of sustainable woven fabrics made of 100% recycled bottles. This collection, combined with details from the Vintage material, completes the perfect urban look. The website also features a Mother’s Day Gift Guide and new arrivals for the spring season. The DEAN Vegan Backpack, ELISE Vegan Backpack, and BALILG Large Vegan Backpack are among the new styles introduced. The website also offers matching sets and sustainable sunglasses.
About Mattandnat.com Payment Method?
The website "Mattandnat.com" accepts payment by credit or debit card (VISA, Master Card). The card will be charged on the date the order is dispatched. It's important to note that the website may not always offer the full range of payment options. For any returns or exchanges, the credit for the returned item(s) will be refunded to the account in the same form of payment used to purchase the item(s). The credit should appear on the following statement. All returns/exchanges of online orders must be returned within 30 days of receiving the order. Please note that all clearance or discounted items are final sale and are not eligible for return or exchange. Customers are responsible for returning the item(s) at their own expense. The website does not provide a pre-paid return label to return the package. It's recommended to ship the package with a tracking number, signed delivery and/or insurance, as Matt & Nat are not held responsible for any lost returns. Items purchased in an original Matt & Nat Store cannot be returned to an Outlet Store. Gifts can be returned or exchanged when accompanied by the order number or receipt of the original online order. The exchange can only be processed for an item of equal or lesser value. The credit for the returned item(s) will be refunded to the purchaser’s account in the original payment method.
Mattandnat.com Return Policy?
Mattandnat.com has a detailed return and shipping policy. For returns, if for any reason, customers are not satisfied, they can return or exchange the item(s) within 30 days of the purchase date in its original condition. All clearance or discounted items are final sale and are not eligible for return or exchange. To return or exchange, customers must first contact Mattandnat.com, providing them with the order number and reason for the return/exchange at: care@mattandnat.com. They will provide a Return Authorization number (RA) and the nearest warehouse address where customers can return their order. Customers are responsible for returning the item(s) at their own expense.
For shipping, Mattandnat.com ships Monday through Friday, excluding weekends and select holidays. It takes 3-5 business days to process an order. Once the order is processed and shipped out, an email with the tracking number will be sent. They only offer regular shipping at this time. Transit time and courier service may vary depending on where the item was shipped. Please note that all packages are shipped with a signature requirement. Kindly provide an address where a recipient can sign for the package. If no one is available during the delivery, the package will be returned to the warehouse. The estimated timeframe to receive an order after it has been shipped varies based on the destination. For example, for Canada and the U.S., it's 3-7 business days for UPS, FedEx, or Canada Post, and 3-10 business days for UPS or FedEx. For the UK, it's 3-5 business days for Royal Mail or DPD. For Europe, it's 5-10 business days for DPD, PostNL or UPS. For International, it's 10-15 business days for UPS or FedEx. For Australia, it's 3-7 business days for Startrack or UPS.
How do I contact Mattandnat.com for returns?
To initiate a return with Mattandnat.com, contact them first by providing the order number and reason for the return/exchange at: care@mattandnat.com. They will provide a Return Authorization number (RA) and the nearest warehouse address where the order can be returned. Pack and seal the return securely, making sure to indicate the RA number clearly on the package when shipping it back. This will allow them to track the return. Please note that customers are responsible for returning the item(s) at their own expense. Mattandnat.com does not provide a pre-paid return label to return the package. It's recommended to ship the package with a tracking number, signed delivery and/or insurance, as Mattandnat.com is not held responsible for any lost returns. Items purchased on their website cannot be returned at a Matt & Nat store or outlet for refund or exchanges. All returns/exchanges of online orders must be returned within 30 days of receiving the order. All clearance or discounted items are final sale and are not eligible for return or exchange. If the purchase was made from a retail store or 3rd party website other than Matt & Nat, the warranty inquiry must be made directly through the retailer. The credit for the returned item(s) will be refunded to the account in the same form of payment used to purchase the item(s); the credit should appear on the following statement. Once the return process is completed, an email with a confirmation should be received.